We provide a full lifecycle to our clients when it comes to product development. Our process consists of several stages:

  • Research
  • Specification
  • Development
  • Quality Assurance
  • Deployment & Maintenance
  • ...

As a reliable IT partner, iBorn develops a beneficial, interactive process to provide the most valuable product for our customers’ needs.

Product types

We offer a variety of products:

  • Web based systems
  • CRM & ERP solutions
  • Reporting tools
  • APIs & Integration with external systems
  • Mobile apps
  • Web portals
Our portfolio should give you a better overview of our experience and what we have done so far.

Processes

We strive to model our work and specify processes that fully describe what we do. These processes enable us to keep up with the hard standards that we employ when it comes to quality, software design and speed of development. Each task performed as a step of a process is fully documented, backed up and communicated with our clients, making us a reliable IT partner.

Communication

We nurture strong relationships with our clients, as they always come first. To accomplish this, we provide several channels of communication:

  • Meetings
  • Direct phone line
  • Messaging and emails
  • Issue tracking system with integrated notifications
Feel free to visit us in our offices!

Development

Quality Assurance

Support

Supporting and maintaining the products is equally important as building them. This is why our company provides a full stack of support and maintenance services for our clients. Our systems are built in a way that they report any potential problem directly to the support team. The support team also handles direct requests from the clients. Each client gets an email address that can be used to report issues and a separate phone line for support.

Training

The quality assurance team provides several services when training of the users is required. We provide direct training, user manuals, full documentation, test cases and guided tours through the systems.

Software Versioning

The software we build is fully archived and each change is backed up on a secure server. This provides us with a capability to work as a team, collaborate, develop multiple features simultaneously, track changes through time, see progress and do statistics.

Issue Tracking

Planning and specification is crucial. This is why all of the plans and tasks are saved in our issue tracking system. Each client gets a secure account in order to access this system and see progress on every project and task. The issue tracking system provides configurable notifications, so the client can also be notified for various events directly in their inbox.

Security

Our solutions implement the latest security standards. We provide secure systems by employing full end-to-end encryption for web based communication, encrypted login credentials, encryption of emails and API authorization.

Backup

Even the best systems need backup, and the more frequent the backups are the more stable the business is. Our solution is fully automatized and reliable, tested for years. Once the backup plan is agreed, it is set in motion and frequent snapshots of all the data are saved on secure locations.

Stability

We provide solutions that offer maximized system uptime. Our software is tested time and time again, and then some more. We do the tests on different platforms and with different loads, so we know what to expect. Performance considerations are a part of the development process and are always a priority.

Technologies

We have our tools that we use and we love. Our tools are the newest technologies out there. The stack of technologies that we use to build the products is constantly improving and expanding, so we can keep up with the current trends and novelties in IT. With us, you can always be sure that what you get is always cutting edge. Here is a full list. (a link to separate page)

Experience

  • Healthcare
  • Insurance
  • Education
  • Real Estate
  • E-commerce
  • Web Portals